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Lightspeed restaurant pos review how to#
Lightspeed restaurant pos review full#
Lightspeed restaurant pos review software#

Lightspeed is a better option for managing the retail business because of its positive user experience interface as well as many specialized features supporting different business industries.

Lightspeed restaurant pos review software#

Lightspeed’s cloud-based point-of-sale software allows you to control your physical and online stores directly from one dashboard. In other words, owners can handle all aspects of the business on their own, such as inventory management, data analysis, sales processing, and employee management. It represents the entire definition of a POS system as a store management system that facilitates efficient business operations.

You can customize your system with third-party integration.įirst, you need to know the definition of a Lightspeed retail POS system.

You can optimize your business management.

You can expand your business by reaching out to online customers.

You can customize your POS system with various features.

What is different about Lightspeed Retail POS?.

It's only happened a couple of times, where we've had to recreate the check from scratch and have Lightspeed Support manually void out the glitching tab. This is great, however it can lead to big glitches that that item is part of a Combo or Choice. Lightspeed has helped close a lot of simple human error loopholes!ĬONS: When a sent item is removed from a tab after it has been sent/saved, the item stays on the tab with a -1 indicator. I’m extremely impressed by how well it works for our unique “combo based” menu. This is definitely a well-supported POS that is constantly being improved. However, the team has always been very helpful and fast to respond I’m also very pleasantly surprised how much development is being done with the app. We’d had some initial miscommunications and misunderstandings, and we found we needed some additional functionality out of the software. We got it! The customer service is outstanding, and offered hands-on support with our setup.

Lightspeed restaurant pos review full#

We’re a full service dining concept with brunch and dinner daily, a cafe, a bakery, an event space, a confectioner, and a wholesaler we needed a POS that would be intuitive and adaptable to a very dynamic menu, and usable by professional servers, as well as kitchen and production staff. I manage a restaurant called Eclipse Chocolate, and I was uncertain that Lightspeed would be able to meet all of our needs. ( that was enough I guess to make me back away from trying to do any integrations with their integration partners - I am not sure why anyone would be an integration partner with them when this is how they answer things)Īn example would be - They have REPORTING partners and the partners told me they rely on the API provided by LIGHTSPEED, Since lightspeed was not able to provide much of anything I though it best not to invest. They did tell me to ask in the forums as they do not talk about it via support any longer. Been calling support since it occurred.ĪPI - I had asked about limitations on the API they offer and it took forever to get a response. Front Line support only offers to escalate, we are basically dead in the water. When it works it works, every once in a while they seem to make a change that creates havoc on your business then it takes them forever to fix it.ĬONS: Our back end is reporting zero sales, all receipts gone, etc. Lightspeed Restaurant POS automatically splits or combines bills and provide other flexible payment options to ensure that guests have a great dining and wining experience in your establishment.

Lightspeed restaurant pos review how to#

The Tableside feature also makes it easy for guests to choose how to settle their bill. This feature greatly accelerates the process, resulting in your guests getting their orders faster than ever. Customers’ orders are sent directly to the kitchen or bar, eliminating the need for the staff to wait for an open terminal to input their order. Tableside ordering functionality allows you to take orders from your guests faster than ever. When you’re working on your menu, you can easily add photos to go along your items as well as the price and description. With a user-friendly drag-and-drop interface, you can make changes to the table arrangements as well as create and edit your menu in a few moments. The software comes with an array of floor management capabilities to help you stay on top of your menu and your floor plan.

It is a robust business management platform that makes restaurant management a breeze for you and your staff. Lightspeed Restaurant POS is more than just a Point of Sale system designed for restaurants, bars, coffee shops, cafes, and more. Overview of Lightspeed Restaurant Benefits